This section indicates the shipping options available.
If you are a registered user, you can track the shipment directly from the "Order history" section of your account. If you have chosen a payment method that requires verification times (e.g. bank transfer), your order will be shipped after payment confirmation.
Our staff is ready to assist you at all times. For any question contact our Customer Service .
Express Courier (Shipping in Italy)Shipping costs throughout Italy are €8 for purchases up to €50, from €51 to €100 they are €6; and from €101 onwards they are €4 for all weights and dimensions; in case of cash on delivery the shipment will be charged with €5 as a contribution to expenses.
Shipments to Italy, unless otherwise agreed, are made via GLS express courier. In this case, and only when the shipping cost is charged, the goods travel at our risk.
In the event of theft/loss, RC MODEL STORE undertakes to send a new product and, should it be unavailable and/or out of stock, it will propose a different product, but with equivalent characteristics, with the customer having the right not to accept this new product and request the issuing of a credit note relating to the product itself.
In the event that the carrier is appointed in any capacity by the customer, RC MODEL STORE will not be responsible for the loss and/or damage of the product from the moment of delivery of the goods to the carrier at its warehouses.
The delivery time, purely indicative, is approximately 1-3 working days from the date of the order, depending on the shipping chosen. The same may be subject to variations due to force majeure or due to traffic conditions and road conditions in general or by act of the Authorities.
For further information on shipping to Italy, read the FAQs section dedicated to shipping.
Express Courier (International Shipping)International shipments are carried out via PosteItaliane courier for small shipments (www.poste.it) and via DHL (www.dhl.com) and GLS couriers for larger shipments.
Delivery times are three to five working days from the shipping date. All our international shipments offer package tracking to see the progress of your shipment.
For further information on international shipping, read the FAQs section dedicated to shipping.
Choose this option if you want to collect the products ordered via the web, directly at our store, located in:
- RC MODEL STORE - Via: Vico Lungo Teatro Nuovo 116 80134 NAPOLI